Diana and Sandra ARE AMAZING ! They go above and beyond for the residents/prospects. I temped here for a few weeks last summer and personally loved this property all around. Diana and Sandra truly make you feel like family. This staff was a whole when Hector was there... and the atmosphere of the office was always at peace! However, them being under the new manager has been frustrating all around. From personal feelings/interactions to seeing and hearing what the residents have to say is sad. The owner responses are contradicting because they say they will take these reviews "into serious consideration" and the feed back doesn't get applied to the customer/resident retention practices. I'm glad the residents are able to identify the difference in the office and not blaming the property as a whole. The residents are afraid of retaliation from management and the biased behavior just violates fair housing Laws . I myself am mixed with African American and has seen the difference in interactions. It's sad that I no longer feel welcome to this property when I myself as a leasing agent would refer prospects to The Preserve. I love AMC but the manager makes the company look bad. SOS Diana and Sandy.